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The Spanish Language Group

where you find Spanish Conversations at Work™

The Spanish Conversations™ at Work program provides a fun and productive way to develop the Spanish speaking skills of your workforce, membership, or associates. The program blends our popular "Spanish Conversations™ language program" with a more industry-specific and subject area focus. At its core, the program is designed to enable participants to have a basic conversation with native Spanish speakers in a specified professional context or in the vernacular of a particular industry.

The Spanish Conversations™ at Work program is ideal for:

bankers who seek to better communicate with Spanish speaking customers in a retail branch setting, or those bankers who need to communicate with prospective clients around the world;

lawyers who want to communicate more effectively and with greater sensitivity to clients, especially during highly emotional or volatile legal situations;

educators (teachers and administrators) who desire to better communicate with the Spanish speaking family of students enrolled in their classes;

health care professionals who are tasked with taking the medical history of Spanish speaking patients;

realtors who recognize the importance of having a basic knowledge of Spanish in building client relationships with home buyers;

business retailers, manufacturers, and service providers who aim to expand their market reach and boost their bottom line by building stronger connections with today's increasingly global, multilingual, and diverse customer base;

religious groups who are called to "build communication bridges" with Spanish speakers in their community or in communities outside the United States through the work of mission groups.

All-in-all, the structure and format of the Spanish Conversations™ at Work language program is organized in a way to provide a quality learning experience that is effective, flexible, and a value-add to your organization.

Key Features of the Program:

Quality and relevant Instruction. You get a foundation in the basic grammatical structure of the language, industry specific lingo and training, and a skill-set to continue learning on your own.

Flexibility. 1 time per week programs, 2 times per week programs or multiple sessions per week to improve the speed and effectiveness at which you learn.

Convenience. We offer you the option to conduct the program at one of our locations or the convenient option of a program offered at your site.

Key Benefits of the Program:

Increased profitability. Your employees or membership develop an ability to better communicate with an increasingly diverse population, thereby improving your organization's operation, and/or growing your market share, revenues, and profits.

Effective and diverse communication skills. Participants benefit by not only developing their communication skills for professional purposes but also for personal and informal situations.

Improved public image. Your company, association, or organization's membership benefit from an improved public relations image as a result of this proactive step to promote and celebrate cross-cultural communication and diversity within your organization.

How may we help you grow today?

Group or Private Instruction. Get started with our group Spanish instruction services here.

Join one of our existing groups. If you would like to send a small group of employees to one of our many locations for instruction, check out our quarterly schedule of classes here.

Need help translating your legal or business documents? How about translating the content of your website to Spanish? Learn about our Spanish translation and interpretation services here.

Below is a quick guide to our language instruction programs.

Language Instruction Programs
Adults	Private Instruction
Children: After School and Weekend Programs Children: Summer Language Camp	International
Companies	Spanish Language Group Private Client Services Group for Senior Executives and Business Travelers English as a Second Language Group E.S.L.

Examples of Programs

General Programs: Click here.

Health Programs: Click here.

Business Programs: Click here.

Law Enforcement Programs: Click here.

General

Program Level	Communicative Functions
Beginning Part 1 (Assumes no knowledge of the language, still a nice review for some) Participants focus on the present tense of verbs and the various grammatical forms of speaking in which the present tense is used.	Greetings Counting and telling time Asking Questions Discuss things in daily life Tell and ask how people are Describe location of things Tell where you are going and what you are going to do	Describe week and weekend activities Discuss favorite activities as they relate to seasons of the year Talk about vacations Discuss your daily schedule Make plans Extend, accept and reject an invitation
Beginning Part 2 Participants continue to work on the basic foundation of the language, but focus on events in the past tense.	Order food in a restaurant Go shopping in a market Discuss food preferences Tell what is going on right now Ask and order friends and family to do something Telling what you did yesterday Narrate an event in the past Reserve a hotel room	Receive information at a tourist office Exchange money Describe a recent vacation Tell what you did on vacation Discuss morning, afternoon, and evening activities Talk about making plans Discuss clothing preferences and habits Express emotional reactions
Intermediate Part 1 Participants quickly review contents of the beginning level, but focus on conversational skills using the future and conditional tense. Participants need to have a solid, grammatical background and good speaking skills to enter this course.	Describe childhood activities and characteristics Talk about likes and dislikes, aches and pains Discuss nutrition and diet Describe and narrate in past Tell a story in the past Recount a past incident	Express opinions regarding cinema and literature Express desired outcomes Express feelings with regard to a situation Express doubt Give and understand directions Describe the use of something Describe the reason for something
Intermediate Part 2 Participants use the various forms of the subjunctive tense of verbs. Participants in this course tend to be very close to language fluency.	State desired characteristics Describe things, people, jobs Describe living situations Make suggestions Discuss what the future holds	Talk about world and personal goals for the future Talk about computers, technology, and the internet Tell hopes Discuss hypothetical situations

Business

Program Level	Communicative Functions
Beginning Part 1 (Assumes no knowledge of the language, still a nice review for some) Participants focus on the present tense of verbs and the various grammatical forms of speaking in which the present tense is used.	Introduce yourself Counting and telling time Give information about yourself Ask someone's name and some business professions Describe people in business Identify objects at the office Ask questions pertaining to the office environment Tell and ask how business workers from the office are	Tell where you are going and what you and your fellow workers are going to do Tell what you and your fellow workers have to do Describe daily activities in a business setting (Customs) Describe the business environment Discuss your daily business plans while away on business Extend, accept, and reject business ideas Compliments and complaints on services
Beginning Part 2 Participants continue to work on the basic foundation of the language, but focus on events in the past tense.	Make a business dinner reservation/appointment Accept/decline invitations Order food Discuss food Compare restaurants Ask for/give information Apologize in a formal/informal manner	Narrate a past business experience Describe a business trip in the past Tell about your past studies and work experience Narrate past employment experiences
Intermediate Part 1 Participants quickly review contents of the beginning level, but focus on conversational skills using the future and conditional tense. Participants need to have a solid, grammatical background and good speaking skills to enter this course.	Describe different types of production plants Describe past commercial exports Talk about likes and dislikes Tell about an event in the past Ask a question or order something at the post office	Express business outcomes and plans in marketing and advertising Anticipates/React in the advertising industry Express certainties in banking operations Express doubts in banking operations
Intermediate Part 2 Participants use the various forms of the subjunctive tense of verbs. Participants in this course tend to be very close to language fluency.	Ask for help and give advice when doing tax calculations Describe a living space Describe an office space Make suggestions in relation to a living space Make suggestions in relation to an office space	Talk about business: large department store and small, family-run store Discuss plans in wholesale, franchise, and retail industries Talk about possible occurrences/actions in law offices Discuss hypothetical situations relating to law

Health

Program Level	Communicative Functions
Beginning Part 1 (Assumes no knowledge of the language, still a nice review for some) Participants focus on the present tense of verbs and the various grammatical forms of speaking in which the present tense is used.	Greet People Say your name and say good-bye Identify people in the waiting room and office Identify and describe objects and people in the doctor's office Ask questions about important data relating to patients including telephone numbers and addresses Tell and ask how patients are Describe location of medical buildings and areas of a hospital	Tell where you are going in the hospital and what you are going to do for the patient Tell a patient what he or she has to do State the number of pills, tablets, etc. a patient must take Describe patients' everyday activities and common illnesses Express dates for appointments and dates of birth
Beginning Part 2 Participants continue to work on the basic foundation of the language, but focus on events in the past tense.	Request and plan a healthy diet Compare various foods and body types for optimum health Tell what is going on in the hospital room using the present progressive tense Explain what is happening to patients and family members using direct object pronouns Give directions to a child in an examination and hospital room	Narrate what occurred at an accident Talk about accidents in the home Explain how to use first-aid techniques Relate first-aid measures at the scene of an injury or medical situation Instruct patients to remove clothing and prepare for physical examination Explain the physical exam to the patient Fill out forms for hospital records
Intermediate Part 1 Participants quickly review contents of the beginning level, but focus on conversational skills using the future and conditional tense. Participants need to have a solid, grammatical background and good speaking skills to enter this course.	Ask about the medical history of an adolescent Ask about children's health Talk about babies' health Narrate social and mental health problems Speak about alcoholism Ask for help for drug addition	Express recommendations for female reproductive health, pelvic exams Discuss stages of a woman's life: puberty through post menopause Talk about family planning and sexually transmitted diseases Express opinions on surgical outcomes Express directions and activities of the surgical team Express the purpose of surgical instruments and procedures
Intermediate Part 2 Participants use the various forms of the subjunctive tense of verbs. Participants in this course tend to be very close to language fluency.	Discuss healthcare set-ups and getting home care Discuss cancer and its treatments and progression Discuss AIDS and its treatments and progression Use of gentle commands to speak tot he elderly and family about housing Ask about recent health problems mostly associated with the elderly	Talk about men's health problems Talk about having a baby, prenatal care Instruct a pregnant woman in labor Talk about family planning and postnatal care Discuss dental problems Discuss hypothetical situations and dental problems Discuss optometry

Law Enforcement

Program Level	Communicative Functions
Beginning Part 1 (Assumes no knowledge of the language, still a nice review for some) Participants focus on the present tense of verbs and the various grammatical forms of speaking in which the present tense is used.	Introduce yourself Ask someone's name Ask someone's vital information Describe people Describe cares Understand descriptions Ask questions in order to obtain good descriptions	Tell where someone or something is Tell what you and other people are going to do give instruction in an emergency situation Address problems in a demonstration
Beginning Part 2 Participants continue to work on the basic foundation of the language, but focus on events in the past tense.	Address vandalism, disturbing the peace, and littering infractions Address violations involving trespassing and off-road vehicles Describe a person in greater detail Find out information about a prowler Respond to alarm calls in occupied buildings Respond to a complaint of a fight Ask questions in the past tense Discuss different kinds of larcenies and robberies	Understand information given in the past tense Serve warrants, summons, subpoenas Address misdemeanors: loitering, vagrancy, selling without a permit Interrogate suspects about stolen property and cruelty to animals Describe clothing and appearance of a person Discuss habits and routine of a person
Intermediate Part 1 Participants quickly review contents of the beginning level, but focus on conversational skills using the future and conditional tense. Participants need to have a solid, grammatical background and good speaking skills to enter this course.	Address molestation and rape of an adult Interrogate and give instructions to a victim of rape Address child molestation Address other sexual violations Address truancy and shoplifting Address possession of a firearm by a minor Address public drunkenness and possession of alcohol and tobacco	Address violations of curfews and gang violence Address parole violations Address various weapons charges Address domestic violence Address child abuse Address problems with mentally ill Address speeding and safe movement violations Obtain information about a car accident Explain and administer a field test and Breathalyzer test for alcohol
Intermediate Part 2 Participants use the various forms of the subjunctive tense of verbs. Participants in this course tend to be very close to language fluency.	Address gambling and lotteries Address harassing phone calls and stalking Address minor narcotics violations including possession Address selling and distribution of narcotics Describe the effects of narcotics Ask for permission to search a car	Ask questions to obtain information about a homicide or unexpected death Describe acts of violence Describe injuries and medical conditions Give instructions on procedures following death or murder Address fraud Address forgery and counterfeiting Address embezzlement and black-mail